Terms of Service

Introductory provisions

These Terms govern the rights and obligations between FBLS Tech s.r.o., company ID 19433166, with its registered office at Moravská 854/2, 312 00 Plzeň, registered in the relevant commercial register, contact e-mail hello@gtdn.online (the “Provider”), and any natural or legal person using the web application, related websites, features, content, and related services available primarily at www.gtdn.online (the “Service”).

These Terms form an integral part of every agreement concluded between the Provider and the user unless expressly agreed otherwise in writing.

The Service is a digital service provided remotely, in particular as an online workspace tool for work organization, task management, internal notes, files, contacts, team members, and related data.

The Service is intended for both businesses and consumers unless a specific feature, plan, or offer expressly states otherwise. Some features may be intended primarily for work, team, or business use.

Definitions

• “User” means any person who uses the Service.
• “Customer” means a user who has entered into an agreement with the Provider for a paid version of the Service.
• “Account” means the user access created for the purpose of using the Service.
• “Workspace” means a separate environment within the Service intended for organizing data, collaboration, member management, and use of the Service features.
• “User Content” means any data, texts, notes, tasks, files, contacts, settings, imported data, personal data, and other information uploaded by the user to the Service or otherwise processed through the Service.
• “Plan” means the specific scope of services, features, limits, price, and conditions for using the Service.
• “Order” means the legal act by which the user activates a paid version of the Service.

Contract formation

The contractual relationship between the Provider and the user arises in particular through:

• account registration,
• workspace activation,
• order confirmation,
• activation of a paid plan,
• commencement of use of the Service after becoming familiar with these Terms,
• or any other demonstrable acceptance of the Provider’s offer.

By using the Service, the user confirms that they have read, understood, and agree to these Terms.

If the user uses the Service on behalf of a legal entity, organization, or another third party, the user represents that they are authorized to bind that person or entity.

Age of the user and minors

The Service may be used independently by persons older than 18.

A user under 18 represents that they use the Service with the consent of their legal guardian if such consent is required by law.

The Provider may request reasonable confirmation of compliance with this article if justified doubts arise.

Account, workspace, and security

The user must provide truthful, complete, and up-to-date information and keep it updated.

The user is responsible for securing their login credentials, passwords, devices, and other authentication means.

The user may not make their account available to unauthorized persons or allow use of the Service in a way that conflicts with these Terms.

The user must notify the Provider without undue delay of any suspicion of account misuse, security incident, or unauthorized access.

The Provider may implement security measures, in particular multi-factor authentication, access restrictions, login checks, usage limits, abuse prevention, and other technical or organizational measures.

Nature of the Service and product changes

The Service is provided as an evolving SaaS solution.

The Provider may develop, change, modify, or discontinue individual features, modules, integrations, limits, technical solutions, data structures, user interface, and the method of providing the Service.

The Provider is not obliged to preserve any specific feature, parameter, or integration for an unlimited period unless expressly agreed individually.

Features and properties of the Service marked as optional, test, beta, preview, trial, AI, or similarly may be provided in a limited mode, without guarantee of availability, accuracy, or continuity.

• The Service may include a free plan.
• The Service may include a trial period of up to 14 days.
• The Service may use monthly billing.
• The Service may use annual billing.
• Subscriptions may renew automatically.
• The Service may support data export.

Plan, price, and payment terms

The price of the Service is governed by the current plan, price list, individual offer, or order.

The Provider may offer free and paid plans, one-time or recurring payments, monthly or annual billing, and other charging models depending on the current offer.

If automatic renewal is active, the subscription renews automatically for the next period unless cancelled in time by the method specified in the Service, order, or relevant plan.

The user must pay the price properly and on time.

If payment is overdue, the Provider may restrict or suspend the Service, deactivate paid features, or terminate the account.

Refunds, discounts, cancellations, trial periods, plan changes, and other commercial conditions are governed by the rules of the specific plan, offer, or order.

Unless expressly stated otherwise, prices are payable in advance for the relevant billing period.

If payment is processed through a third party or payment gateway, the payment process is also governed by that provider’s terms.

Consumers

If the user is a consumer, the relevant mandatory provisions of consumer protection law apply in addition to these Terms.

If the Service is provided before the withdrawal period expires, the consumer may be asked before activation to give explicit consent to the start of performance and confirm that this may result in losing the right of withdrawal to the extent provided by law.

Out-of-court consumer dispute resolution is provided by Česká obchodní inspekce, www.coi.gov.cz.

This does not affect any other statutory consumer rights.

License and authorization to use

For the duration of the contractual relationship, the Provider grants the user a limited, non-exclusive, non-transferable, and revocable right to use the Service to the extent corresponding to the selected plan and purpose of the Service.

The user is not entitled in particular to:

• copy, sell, rent, sublicense, or otherwise commercially make the Service available to third parties without the Provider’s authorization,
• circumvent technical restrictions or security mechanisms,
• perform reverse engineering, decompilation, or attempts to obtain source code unless expressly permitted by law,
• use the Service in a way that could harm the Provider, other users, or third parties.

All rights to the Service, its software, design, databases, documentation, know-how, brand, and related elements belong to the Provider or its licensors.

User Content and personal data in the workspace

The user is responsible for User Content and for the way in which the Service is used.

The user represents and undertakes that:

• they have all necessary rights to the User Content,
• they have a legal basis for processing personal data they upload to the Service,
• they do not infringe the rights of third parties,
• they will not process data through the Service in violation of the law,
• they will not store in the Service any content that could cause legal, security, reputational, or operational harm to the Provider.

To the extent the user uploads personal data of third parties into the Service within their workspace, the user or the entity on whose behalf they act is generally the controller of such personal data and the Provider is the processor.

Details of the processing of personal data under the previous paragraph are governed by a separate data processing agreement (DPA), if used.

Prohibited use

The user may not use the Service in particular:

• for unlawful activity,
• to distribute malware, malicious code, or security threats,
• for unauthorized interference with systems, infrastructure, or accounts,
• to infringe third-party rights,
• for spam, fraud, or deceptive conduct,
• to upload content that is illegal, offensive, objectionable, or otherwise harmful,
• to process data that may create unreasonable legal, technical, or security risk for the Provider,
• to process special categories of personal data unless there is a clear legal basis and the Service is expressly intended for such use,
• in a way that unreasonably burdens the Provider’s infrastructure,
• by circumventing plan limits or the Provider’s business model.

The Provider may assess whether specific use violates this article and take appropriate measures.

Availability, maintenance, and support

The Provider uses reasonable efforts to ensure the availability and security of the Service.

The Provider does not guarantee uninterrupted or error-free availability of the Service unless expressly agreed otherwise.

The Provider may carry out maintenance, updates, security interventions, technical changes, and other operational measures that may temporarily limit the availability of the Service.

Unless expressly agreed otherwise, no general SLA applies to the Service.

Suspension and termination

The user may stop using the Service by the means provided by the Service, in particular by cancelling the account, workspace, subscription, or by not renewing the plan.

The Provider may immediately restrict, suspend, or terminate the account, workspace, or access to the Service if:

• the user breaches these Terms,
• payment is overdue,
• harm to the Provider, other users, or third parties is threatened,
• there is reasonable suspicion of misuse, a security incident, or unlawful conduct,
• such intervention is necessary for legal, regulatory, security, or operational reasons.

In the cases above, the Provider may act without prior notice if delay could increase the risk of harm or breach of obligations.

Upon termination of the contractual relationship, the user’s right to continue using the Service ends to the extent not expressly preserved.

Data after termination

After termination of the contractual relationship, the user’s access to the account, workspace, and User Content may be limited or terminated.

If data export is part of a specific feature, plan, or offer, the user may be allowed to export data to the extent and in the format supported by the Provider.

The Provider may, after termination of the contractual relationship, delete, anonymize, or otherwise remove User Content, the account, and related data.

The Provider may retain data for a reasonable period after termination, in particular for the purpose of:

• complying with legal obligations,
• protecting legitimate interests,
• keeping records,
• resolving disputes, complaints, and incidents,
• operating backups, system recovery, and security processes.

The Provider is not obliged to retain data long-term after termination or guarantee recoverability unless this expressly follows from a specific plan, offer, or agreement.

Liability and limitation of liability

The Provider is liable for harm caused by breach of its obligations to the extent provided by law and these Terms.

The Provider is not liable in particular for:

• outages or limitations caused by third parties,
• damage arising from improper use of the Service,
• the content and lawfulness of User Content,
• loss or corruption of data caused by the user, a third party, or circumstances beyond the Provider’s reasonable control,
• indirect harm, loss of profit, loss of opportunity, loss of goodwill, or reputational damage to the extent permitted by law,
• the consequences of user decisions made on the basis of data, outputs, overviews, or automations provided by the Service.

The Provider’s total liability for harm arising in connection with the Service is limited to the amount corresponding to the sum of payments actually paid by the user during the last 12 months before the claim arose.

The limitation of liability under this article does not apply where it cannot validly be agreed under law, especially in cases of intentional harm, gross negligence, or where mandatory consumer rights would be affected.

Indemnification by the user

The user agrees to compensate the Provider for damage, costs, penalties, fines, third-party claims, and reasonably incurred legal representation costs arising as a result of:

• the user’s breach of these Terms,
• unlawful use of the Service,
• infringement of third-party rights,
• unlawful or unauthorized processing of personal data uploaded to the Service by the user,
• the inaccuracy of the user’s representations under these Terms.

Privacy, cookies, and DPA

Information about the Provider’s processing of personal data as controller is set out in a separate document titled “Privacy Policy”.

Information about the use of cookies and similar technologies is set out in a separate document titled “Cookie Policy”.

If the Provider processes personal data on behalf of the user as processor while providing the Service, such processing is governed by a separate data processing agreement (DPA), if used.

A list of processors or categories of recipients may be stated in the Privacy Policy or related Provider documentation.

Changes to the Terms

The Provider may amend these Terms, the price list, plans, limits, scope of features, and related commercial rules to a reasonable extent.

Users will be informed in advance of material changes in an appropriate manner, in particular by e-mail, notice in the Service, or publication on the website.

If the user does not agree with the change, they may terminate the contractual relationship before the change takes effect, unless law or the nature of the change requires otherwise.

Continued use of the Service after the effective date of a change constitutes acceptance unless mandatory law requires a different procedure.

Governing law and jurisdiction

Legal relationships arising under these Terms are governed by the laws of the Czech Republic.

If the user is a consumer, this does not affect the protection provided by the mandatory provisions of the law of the country of their habitual residence.

Disputes will be resolved by the competent courts of the Czech Republic unless mandatory law provides otherwise.

Final provisions

If any provision of these Terms becomes invalid, ineffective, or unenforceable, this does not affect the validity and effectiveness of the remaining provisions.

The Provider and the user undertake to replace any invalid or ineffective provision with one that most closely reflects the meaning and purpose of the original provision.

These Terms take effect on March 3, 2026.

Contact

For questions regarding these Terms, contact us at hello@gtdn.online.

Phone: +420123456789